Shipping & Delivery Policy

Customized Products:
All customized items are handmade with care and may require 1 to 7 business days for processing, depending on the complexity and quantity of the order. Estimated delivery timelines will be clearly communicated via email or WhatsApp after order confirmation. We appreciate your patience as we ensure each piece is crafted to perfection.

Non-Customized Products:
Ready-to-ship items will be dispatched within 24 to 48 hours of order confirmation (excluding Sundays and public holidays).

Shipping Time:
Shipping duration may vary depending on the delivery location and courier service. Typically, orders are delivered within 3 to 7 business days after dispatch.

Tracking:
Once shipped, a tracking link will be shared with you to monitor your order's status.

Delays:
We are not liable for delays caused by courier companies, weather conditions, or unforeseen events. However, we will always assist you in tracking or resolving delivery-related issues.